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GCISD Nutrition Services Student Voice Initiative

Student feedback is an important factor in the Nutrition Services Department in the planning and development of menus and promotions. The department receives feedback from students, parents and community members through a variety of methods, including online surveys, focus groups, taste test parties, direct interaction on the serving line and the happy or not instant feedback tool. We value the feedback we receive and will continue to implement program changes based on the feedback.

STUDENT SURVEYS

happy or not results from 18-19

Nutrition Services regularly seeks student feedback about the school menu and food items offered through direct feedback, Happy or Not, Student Surveys and Focus Groups.

Below are the results of the Happy or Not tool from the 2018-2019 school year in which students were asked, "How was your lunch today?"

happy or not results from 18-19









Based upon this feedback, Nutrition Services is implementing the following in the 2019-2020 School Year:

  1. Created a separate menu for middle schools
  2. Added a Culinary Trainer/Chef to work with staff on continuous quality improvement
  3. Added more branded items and a Premium Meal to the Snack Bar lines at lunch in the middle schools
  4. Reviewed recipes for flavor and quality and made changes to improve the quality of products offered

Click to view the 2020-2021 

TASTE TESTING

happy or not results from 18-19

Throughout the year, the department samples products with students at all campuses in order to find the best quality products. During these focus groups, students are able to taste test and provide their feedback on potential menu items for the upcoming school year.

In addition to on-site taste testing, the department hosts an Annual Taste Test Party that is conducted in May to finalize the menu for the upcoming school year. Students provided feedback on several potential menu items including:

  • Strawberry Pancake Bowl
  • Egg & Cheese Breakfast Croissant
  • Chicken & Waffles
  • Orange Chicken
  • Baked Potato Soup
  • Cheese Pretzel
  • Mango Sriracha Sherbet

Student feedback on all of the items sampled was overwhelmingly positive. The above items were incorporated into the breakfast and/or lunch menu for the 2019-2020 school year.

PARENT SURVEYS

Nutrition Services makes available surveys to parents through the district website, Meal Viewer app, Myschoolbucks.com website and on the serving lines. 

In response to feedback, the department is implementing the following initiatives:

  • Added a Culinary Trainer/Chef to work with staff on continual quality improvement and training
  • Enhancing menu items by adding higher quality products
  • Incorporating fresh herbs into recipes
  • Utilizing more fresh and local produce on the menu
  • Expanding the flavor profile of items for a more diverse palate
  • Expanding promotions in the cafeteria to increase student engagement 
  • The Chef provides food samples at schools throughout the school year
  • Providing specific job training for staff focusing on food quality, equipment use and recipe execution

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication Texas Department of Agriculture – February 26, 2020 Other Operational Issues 19.12 for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877- 8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: [email protected] This institution is an equal opportunity provider

Los demás programas de asistencia nutricional del FNS, las agencias estatales y locales, y sus beneficiarios secundarios, deben publicar el siguiente Aviso de No Discriminación: De conformidad con la Ley Federal de Derechos Civiles y los reglamentos y políticas de derechos civiles del Departamento de Agricultura de los EE. UU. (USDA, por sus siglas en inglés), se prohíbe que el USDA, sus agencias, oficinas, empleados e instituciones que participan o administran programas del USDA discriminen sobre la base de raza, color, nacionalidad, sexo, discapacidad, edad, o en represalia o venganza por actividades previas de derechos civiles en algún programa o actividad realizados o financiados por el USDA. Las personas con discapacidades que necesiten medios alternativos para la comunicación de la información del programa (por ejemplo, sistema Braille, letras grandes, cintas de audio, lenguaje de señas americano, etc.), deben ponerse en contacto con la agencia (estatal o local) en la que solicitaron los beneficios. Las personas sordas, con dificultades de audición o discapacidades del habla pueden comunicarse con el USDA por medio del Federal Relay Service [Servicio Federal de Retransmisión] al (800) 877-8339. Además, la información del programa se puede proporcionar en otros idiomas. Para presentar una denuncia de discriminación, complete el USDA Program Discrimination Complaint Form, (AD-3027) que está disponible en línea en: How to File a Complaint y en cualquier oficina del USDA, o bien escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncia, llame al (866) 632-9992. Haga llegar su formulario lleno o carta al USDA por: (1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; o (3) correo electrónico: [email protected] Esta institución es un proveedor que ofrece igualdad de oportunidades