Grapevine-Colleyville ISD
Administrative Regulation
Student Unpaid Meal Charges
Procedure for Students with Unpaid Meal Charges


Parents/Guardians shall monitor their student’s school meal account to ensure that they
always have a positive balance. In the event that a student does not have a positive
balance, the student may charge up to 10 meals to their account. Only reimbursable
meals may be charged. A la carte items may not be charged. Communication about a
negative meal balance will be sent to parents/guardians via email. Students who have
exceeded the 10 charged meal limit, will be offered an alternative meal that will be
charged to the student’s account.

Parents/Guardians are encouraged to sign up to monitor and manage their student’s
meal account through myschoolbucks.com website. Benefits include:
 Low-balance email alerts
 Monitor account balances
 View meal transactions
 Set up automatic payments
 Pay online with a convenience fee of only $2.49 per payment
 Myschoolbucks has a free mobile app that is available for both iPhone and
    android users in the app store or play store

 Additionally, cash or check payments are accepted at the school cafeteria.
In the event that your student has a negative balance, your student will receive a note
from the Cafeteria Manager, sent through your student’s teacher. Additionally, Nutrition
Services will email a negative balance notice to the email address on record through
Skyward once a week until there is a positive balance in the account. Also, parents can
receive email alerts based on the low balance threshold the parents select through
www.myschoolbucks.com.

 

Nutrition Services
5800 Colleyville Blvd., #A108
Colleyville, Texas 76034

Monday-Thursday 8:00 a.m. - 4:30 p.m.
Friday 8 - 4 p.m.

Nondiscrimination Statement:


In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW

Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.
This institution is an equal opportunity provider.