Welcome to the GCISD Benefits Information: 

GCISD Benefits Website 

22-23 GCISD Benefit Contact Sheet

FBS Care Line:  Open Enrollment, New Hire Enrollment, Benefit Questions, Login Assistance, Claims, Continuation of Coverage.  
Monday – Friday from 8:00 am to 6:00 pm call (866) 914-5202 *Representantes de habla espanol

Insurance Card Information:

  • Medical/Pharmacy Card: Allegiance Customer Service at (855) 999-6808 can confirm your mailing address and reissue your health insurance card.  Allegiance a Cigna Co. is the provider and Cigna Open Access Plus is the network.
  • Prescription questions:  RxBenefits + OPTUMRx at (800) 933-0765 or email Customer Care 
  • Dental:  Cigna High or Low at (800) 244-6224 or Cigna Dental Website.  Dental offices can locate your profile without an ID Card. 

Other Helpful information:

  • Telehealth "MDLive as a benefit" "FBS" as Employer/Organization.  You may call (888) 365-1663 or download MDLIVE 
    mobile app for free.  Employee & Family $0 (Provided by GCISD).
  • GCISD Tech Support may be contacted at (817) 251-25629 for assistance with Skyward login.  *Representantes de habla espanol.
  • TRS (Teacher Retirement System of Texas is a public pension plan of the State of Texas) 

Member Services (800) 223-8778 or you may go to www.trs.texas.gov Refunds: Login, go to Active Members, then Refunding Your Member Account.

Cannot find the answer to your question? Please email [email protected].